Introduction
Getting started
About ...
How to ...
    About "How To "
    How to access the SITES table
    How to activate H2OS
    How to add a Service Contract for a customer
    How to add a customer
    How to add an employee
    How to add a custom H2OS command to the commands library
    How to add an SQL Select command
    How to add a FILTER command
    How to add a page to a pageset
    How to add a reminder
    How to add a job ticket
    How to add a field to the customer database
    How to add a new tab page
    How to add a note to the email notes library
    How to add a workstation to H2OS on your LAN
    How to add a vehicle
    How to add an operator
    How to add an image to a command button
    How to add the SWITCH command to a command system
    How to browse job tickets
    How to backup your H2OS database
    How to cancel a customer job
    How to capture a screen shot
    How to change a customer record
    How to change command buttons
    How to change command systems
    How to change H2OS screen background colors
    How to change the default command system
    How to change the current database (File->Open)
    How to change the current operator
    How to change the order of customer records
    How to check a customer address
    How to check all customer addresses
    How to check for H2OS maintenance
    How to change an SQL command
    How to clear the System Maintenance log
    How to clean a CD disk
    How to close a job ticket
    How to find and close expired job tickets
    How to collect diagnostics
    How to copy a name and address to the Windows clipboard
    How to copy or move records between databases
    How to copy an address from one database to another
    How to copy an H2OS installation to another computer
    How to copy/paste and save formatting
    How to create a command system
    How to create a custom data entry form
    How to create a job ticket
    How to create a map for a customer
    How to create a new command (SDK required)
    How to create a new database
    How to create a new pageset
    How to submit a problem report
    How to shutdown H2OS
    How to create a pageframe system
    How to create a secondary command system
    How to create a shortcut for H2OS Recover.exe
    How to create an email job
    How to customize H2OS
    How to customize a tab page
    How to debug "alias" not found problems
    How to delete a command system
    How to delete a customer
    How to delete multiple customers
    How to delete an employee record
    How to delete a FILTER command
    How to delete a pageframe system
    How to delete a pageset
    How to delete an operator
    How to delete an SQL Select command
    How to delete orphaned job tickets
    How to delete tab pages
    How to export a database package
    How to export the items list from QuickBooks
    How to export an SQL command from the SQL Commands library
    How to extend your free trial period
    How to find a customer record
    How to find a job ticket
    How to force an H2OS shutdown
    How to hide an employee record
    How to import customer data
    How to import an H2OS add-in database
    How to import an SQL Command sent from another H2OS installation
    How to import job tickets
    How to import SQL Select commands
    How to import your QuickBooks Items List into H2OS
    How to install the MySQL ODBC driver
    How to install the MySQL ODBC driver when you have the ZIP file
    How to install and maintain H2OS help
    How to locate a customer record
    How to kill H2OS using Windows Task Manager
    How to make Windows 7 work with older Windows versions for networking and file sharing
    How to mark an employee record hidden
    How to mark business names
    How to modify a custom data entry form
    How to move an H2OS installation to another computer
    How to obtain the latest version of H2OS
    How to paste a name and address from the Windows clipboard
    How to perform daily closings
    How to Pack database tables
    How to print a report
    How to print a customer record
    How to print a job ticket
    How to print all job tickets on a schedule
    How to print a mailing label
    How to print mailing labels
    How to print mailing labels for customers needing TURN ON service
    How to print mailing labels for customers who had estimates ...
    How to print return address labels
    How to print rolodex cards
    How to publish your schedule online
    How to rebuild indexes
    How to recover when H2OS will not start
    How to recover corrupted files from a backup
    How to reduce your exposure to database loss
    How to refresh a home machine
    How to register a database table
    How to remove a page from a pageset
    How to remove an image from a command button
    How to report a problem
    How to resize the H2OS main screen
    How to restore an H2OS backup
    How to restore an H2OS backup using fresh full build install
    How to restore an H2OS backup, alternate procedure
    How to restore a ZIP'ed copy of an H2OS installation
    How to restore customers and job tickets from audit trails
    How to restore individual files from H2OS backups
    How to retrieve and change a job ticket
    How to save a photo for an employee
    How to save a photo with a vehicle record
    How to save photos with a customer record
    How to schedule jobs using the Schedule page
    How to schedule an email job
    How to search for a customer
    How to select a pageframe system
    How to select customer records
    How to select a menu system
    How to send a text message
    How to send a bulk e-mailing
    How to send an email to a customer
    How to send reminders
    How to setup your tab pages
    How to setup a LAN server
    How to setup a wireless network
    How to setup an automatic login
    How to setup automatic daily backups at startup or shutdown
    How to setup remote control using UltraVNC
    How to share your screen with Customer Support
    How to share a network drive
    How to submit a change request
    How to switch command systems
    How to turn automatic login on/off
    How to update H2OS software
    How to use the system trace
       Using the system trace
       Starting the trace
       Stopping the trace
       Sending the trace to technical support
       Trace example: telephone number searching problem
       The low level trace
       A procedure to take and send a trace
       The Trace command
    How to use Browse a table
    How to use the Browse command
    How to use the do-list
    How to use the command history
    How to use the Filter command
    How to use the H2OS online support forum
    How to use the rolodex page
    How to use the UltaVNC viewer
    How to use Windows copy and paste
    How to view a customer record's history of changes
    How to view a customer's job history
    How to work remotely
    How to upgrade a workstation installation to a LAN configuration
    How to use OCR feature with Cannon scanner
Appendix