The Tel, E-Mail page is used by Customer Messages

 

 

The Customer Messages feature determines the method of contact for each customer based on information stored in the TEL, E-MAIL page

 

 

 

 

 

Telephone Messages

 

 

 

Text messages

 

When a customer elects to receive text messages, enter the needed info on the TEL, E-MAIL page

 

1. Enter the cell phone number, as the 1st of the 2 entry fields reserved for Cell telephone numbers  


2. Select a Cell Provider from the pull-down list (in the field to the right of the cell number field)

 

This screenshot shows a customer setup to receive text messages on a cell phone