Job ticket details screen

 

Related Topics

 

Once a job ticket is added (see add job ticket screen) to your H2OS database, it can be retrieved and worked with at any time

 

When retrieved, the Job Ticket Details screen is used to display the job record.

To view/change a job ticket in H2OS

 

1. Find the customer record

 

2. Switch to the Jobs History page for this customer

 

3. Double-click a row to select the job to be viewed/changed

 

4. The Job Ticket Details screen will appear

 

 

 
The Job Ticket details screen  

 

 

5. Over-type the information in the job ticket

 

6. Click SAVE to save the changed job ticket

 

You can also access the Job Tickets Details screen by selecting a job on the SCHEDULE page (by clicking anywhere in the row/date containing the job).

 

 

Notes:

 

1. When the SCHEDULE page contains 1 job for a given date, clicking the row on the SCHEDULE

for this date will cause the Job Ticket Details screen to appear with this job's information.

 

When the SCHEDULE page contains more then 1 job for a given date, clicking the row will bring up

the DAILY SCHEDULE screen, with 1 row for each job scheduled on that date. Clicking a row (job) on

this screen will drill down to the Job Ticket Details for the selected job.

 

2. Double-click a row on the JOB HISTORY page for a customer

 

3. Click the VIEW THE EXISTING JOB command on the "Get schedule date choice" screen that will appear when you click JOB (to book a new job) for a customer

and the customer already has an open job scheduled.

 

4. Click the CREATE A NEW JOB TICKET command  on the "Get schedule date choice" screen

 

5. There are 2 VIEW commands on the CUST STATUS page to view job tickets for the current customer. One is to view the last serviced (done) job ticket, and the other is to view the

next job ticket on the schedule for this customer.

 

6. Click a job on the EMPLOYEE SCHEDULE screen

 

7. Click a job on the DAILY SCHEDULE screen

 

8. Menu navigate jobs->all jobs->browse customers and jobs. Double click a job in the grid on the right side of the screen

 

9. Menu navigate jobs->all jobs->orphan job tickets manager->Find and show orphans. Select a job in the grid on the left side of this screen and click JOB TICKET DETAILS