How to cancel a customer job ticket

 

To cancel a customer job ticket:

 

 

  1. Locate the customer record
     

  2. View the customer's job history
     

  3. Locate the job to be cancelled
     

  4. Bring up the job ticket
     

  5. Change the ticket's status to CANCEL
     

  6. Add comments as necessary

 

 

 

Cancelled job tickets remain on file and are viewed in the Customers Job History (page).