The customer record

 

 

When using H2OS, the current customer's name and address appears in an address block on the left side of the main screen, and information related to the current customer will appear in selected tab pages, including:

 

 

 

 

The fields of the H2OS Add Customer screen as they relate to the main H2OS screen and tab pages is shown in this chart:

 

Required fields are highlighted with a grey background

 

Field description

on entry form

 

Database field name

(realcus.dbf)

Where this field appears

(no name is down on the  screen for this field, instead the value of the field is shown with a pulldown menu of choices)

LTC

The label title code appears on the main screen, above Name line, translated from the stored code into words such as Mr., Mr & Mrs, etc. A pulldown menu of possible choices becomes visible when this field is clicked

 

 

NAME

LINE1

name and address block

ADDRESS  LINE 1

LINE2

name and address block

 

ADDRESS  LINE 2

LINE3

name and address block

"

ADDRESS  LINE 3

LINE4

name and address block

"

TOWN

TOWN

name and address block

"

ST

STATE

name and address block

 

ZIP

ZIP

name and address block

 

CROSS STREET

BRIEFDIR

Cust Info

GRID

GRID

Cust Info

 

INSTALLED

INSTDATE

Job Site data

 

# ZONES

NUMZONES

Job Site data

 

VALVE LOCATIONS

VALVE1

Job Site data

 

TIMER

TIMER

Job Site data

 

B/O LOCATION

BOCONNLOC

Backflow

 

RAIN SENSOR

RAINSENSOR

Job Site data

 

GENERAL NOTES

GENNOTES (MEMO)

Cust Info

 

HOME TEL

HOMETEL

Tel-email

WORK TEL

WORKTEL

Tel-email

 

CELL

CELLTEL

Tel-email

 

E-MAIL

EMAILW1

Tel-email

 

BACK FLOW - MAKE

BOMAKE

Backflow

BACK FLOW - MODEL

BOMODEL

Backflow

 

BACK FLOW - SIZE

BOSIZE

Backflow

 

BACK FLOW - LOCATION

BOLOC

Backflow

 

INCL MAP WITH JOB TICKET

INCLMAP

Cust Info

 

INCL SANNED IMAGE OR PHOTO

INCLPIC1

Cust Info

 

DO NOT PRINT LABELS/POST CARDS

DONTPRINT

Cust Info

 

LARGE COMPRESSOR REQUIRED

FLAG

LARGECOMP

Job Site data

 

 

 

A sample customer database record