About UltraVNC

 

 

Note: now, with the availability of UltraVNC Single Click (SC), the simpler mechanics (see the support page and the JAVA interface)  achieve remote connections without the need to install UltraVNC in many cases. Now installing UltraVNC is needed only in cases where the other methods either don't work or can't be used for any reason.

 

 

We use UltraVNC:

 

1. For remote console support. VNC allows us to share your or own screen for demonstrations and problem solving.

 

2. You can also use VNC to remotely access your office computer from another Internet connected computer, at home or elsewhere, giving you Internet based access to your H2OS installation

 

 

Background

VNC is the basic mechanic used by H2OS Customer Support for establishing remote console connections.

 

VNC itself was originally developed by the Massachusetts Institute of Technology (M.I.T.) and made available to the public domain. Because using VNC in the 'raw' required technical expertise and because there were opportunities to expand it's usefulness, several products have been created the "shell" VNC to provide the user with a simpler interface and more features. These products have names such as UltraVNC, RealVNC etc.  We've tested several variants and selected UltraVNC as the product most closely suited to our needs, but others work as well.

 

 

From http://www.pc-onlinehelp.com/downview-1.aspx

 

"UltraVNC is an easy to use computer program that can display a screen of another computer (via internet or network) on your screen. UltraVNC will allow users you to use their mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.

If you provide computer support, you can easy access your customer's computers from anywhere in the world and resolve helpdesk issues remotely! Your customers don't have to pre-install software or execute complex procedures to get remote helpdesk support.

UltraVNC software allows you to remotely control a computer over any TCP/IP connection. UltraVNC emulates the destination computer to make it look as if you were in front of it."

 

 

 

 

UltraVNC Version

 

There are different versions of VNC available. We have selected the UltraVNC version. For technical information about UltraVNC, the best and most current information about UltraVNC is on their own website at http://www.uvnc.com/index.html

 

 

The following are links to topics in this guide on the subject of VNC

 

UltraVNC

 

Obtaining and downloading UltraVNC

Installing UltraVNC

Setting up UltraVNC server

Router setup for UltraVNC

 

 

Using RealVNC

 

Using UltraVNC client

Using UltraVNC server

Shutting down the VNC server

 

Troubleshooting RealVNC

 

VNC connection problems

Website to check VNC connection

 

 

 

Click here to go to our website page, which contains with links to download UltraVNC and to read more about the product (you must register and then logon to our website to access these screens).

 

 

 

Reference

 

Pc-onlinehelp guarantees that UltraVNC 1.0.2 is 100% FREE, which means it is a freeware product (both for personal and commercial use) that does not contain any form of malware.

 

http://www.pc-onlinehelp.com/downview-1.aspx